rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 4899551471
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method eliminates the need for a password or email, making the login process more convenient.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having issues, wait and click "send OTP" again after a few seconds. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, you'll need to submit your correct KYC details to the customer support team via email to update your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current version of the app from your device. Then, download the latest version from the app store to ensure you have the most up-to-date features. Once updated, you can easily log in and start playing the app again.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This distinguishes it from other apps that may allow bonus withdrawals.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you need to fill out and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a timeframe of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the issue to be resolved. This delay can add extra time to the overall processing period.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you haven't received the funds after 24 hours, you can seek assistance from their customer care centre.
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